Wanless Tennis Store Sales Policies


  • All of our prices are before tax. HST will be charged on applicable items at checkout.
  • There is no tax charged on Philpott Fund donations.

Withdraw from a program / Switching programs

  • Withdrawal from a lesson or camp is allowed 7 days before from the start of the clinic/camp. The billed amount will be put onto your account as a credit. We encourage members to use up all of their credits by the end of the season. In this way you can “switch a registration”, by withdrawing from one session and using the credit to register for another session all directly in CourtReserve. CourtReserve credits can be used by any member of your family.
    • No credits will be issued if the session begins in less than 7 days.
  • Refunds requested for extenuating circumstances are subject to a 10% administrative fee. Please contact the store administrator to make arrangements.
    • No refunds will be given for clinics or camps purchased if the session begins in less than a week.
  • Friday night Adult Liveball has a 24 hour cancellation policy. The program fee will be paid upon registration each week. A Member can withdraw any time up to 6:59 PM on the Thursday before without penalty.

Court Reserve Balance – Payment Due Date

  • Guest fees and ball machine payments are now collected directly in CourtReserve. The charges will be billed to the Member’s account after the court booking has been played. If the court is cancelled in advance, no charges will be incurred.
  • We encourage Members to pay their balances shortly after they have completed their booking. However, members may incur a balance in their account periodically from drop in programs, guest fees or other purchases. Balances must be paid in full by the end of each month. Members will be notified by the 5th of the following month of any outstanding balance. Reminders will be sent on the 15th of each month. Failure to pay the prior month outstanding balance will result in a suspension of the Member’s account, in which case the Member will not be able to book courts or sign up for new programs. Suspensions will be lifted upon payment of the prior outstanding balance.
  • Any member who does not pay their outstanding balance by the end of the season (November 10) will be ineligible to renew their membership for the following season.

Membership Refunds

  • Any refunds on Memberships will be charged a 10% administrative fee. There is no refund on the new member administrative fee which was $50.