Court Booking Rules and Regulations

The majority of members make great use of our court booking system. The courts are booked very consistently. Since the system makes it so easy for people to reserve courts the executive has decided that available court time needs to be treated as an important resource. Please review the following rules to ensure you comply with club policies and ensure fair use of the courts for all members.

Booking Rules

  1. Members are able to book courts for 1 hour for singles or doubles play. Exception: we allow members to book 2 hours for doubles play on weekdays at the following times:
    • Monday-Friday, 7 AM to 4 PM
    • Monday-Friday 9 PM to 11 PM
    • You must have at least 3 names to make a 2 hour doubles booking. The fourth player must be added before you play.
  2. Members can reserve courts up to 6 days in advance. For instance on Monday you can book up until the end of the following Sunday (Monday starts with the first booking of the day at 7 AM).
  3. Members can only have a maximum of two (2) advance bookings at any time. Once you play your first of two bookings, you can then immediately book another court in the rolling 6 day window.
    • House league, lessons (private or clinic), drop-in programs and team play do not count as regular bookings.
    • Tournament, ladder matches and ball machine rentals do count as regular bookings.
  4. To accommodate lessons on courts 1 and 2, a member booking may be moved to another open court.
  5. A court booking will be held for 15 minutes. If you don’t show up within 15 minutes the court will be made available for other members to play and “no-shows” will be notified for failure to cancel a court. (see consequences below)
  6. Please cancel your court if you are unable to play. Courts can be cancelled in CourtReserve 1 hour or more before your start time. Bookings cannot be cancelled within one hour of the start time.
    • Failure to cancel your court booking session will result in a series of escalating consequences – see below.
  7. Members cannot make back to back advance bookings. There must be at least an hour between advance bookings.
    • Exception: if a court is open before or after their booking, they can play another hour as a “same day” booking, see item 8 below.
  8. Members may make an additional booking beyond their two (2) advance bookings through CourtReserve on a “same-day” basis if there are courts available within a 3 hour window.
    • eg. At 8 AM Saturday, you could book an open court at 11 AM, even if you are playing that morning at 10 AM.
    • eg. You already have 2 advance bookings later this week, but there is an open court tonight in 3 hours. You can book this court directly in CourtReserve.
  9. The names of the players in the court booking must match the players on court. If there are changes to one or more players in your court booking, please update the booking prior to arriving on court. If your group changes within the hour before your court start time, please notify Clubhouse staff of the players on court when you arrive.
  10. Never book a court for yourself using another member’s name (e.g., if you or your tennis partner(s) already have two bookings, do not use your child’s name or a guest name in a booking to hold the court). Do not attempt to play as a guest of another member. Do not have one pair book an hour of singles and another pair book the following hour for singles, then have both pairs play doubles together for two hours. Do not attempt to misuse the system in any other way to circumvent the booking policies. Members found contravening these rules will be penalised with a series of escalating consequences ultimately resulting in possible revocation of your membership.
  11. When booking a court in the time slot following a scheduled team match, the completion of the team match has priority over your scheduled booking time because it is a league rule that all matches must be completed. You may have to wait for completion of the match before you can take the court.
  12. Wanless has a ball machine available for use by its adult members for an hourly rental fee of $15 + HST. Ball machine rentals are for an hour, but members are reminded that they are responsible to pick up all of the balls prior to their hour ending. Ball machines can only be used when there is a Member Services Representative on duty and can only be used on Court 1 on Saturdays and Sundays 9 AM – 7 PM (last ball machine booking starts at 6 PM).
  13. If a member wishes to rent the ball machine and court 1 is already booked for regular play but courts 2 or 3 are available, the Member Services Representative may be able to re-assign courts accordingly to allow for ball machine play on court 1. Please contact the Clubhouse for assistance.
  14. Members may book a court with guests. Guest information will be required at the time of booking and the guest fee will be charged immediately to the member account. Please note, guest fees are waived for juniors (under 18) and students (appropriate student ID must be presented). Contact the clubhouse to have them waive any guest fees for juniors and students.
  15. Please be considerate of our neighbours. The courts should not be used prior to 7 AM.
  16. Public Hours are Saturday and Sunday evening from 8 PM to 11 PM . Courts should change on the half hour. Members who have booked a court from 7 PM to 8 PM do not have first right on that court, they must vacate if someone is waiting and can get in line for the next half hour changeover.
  17. Wanless also provides additional public hours on the following holidays.
  18. We strive to have a minimum of 2 bookable courts available at all times, with the exception of when we are running House Leagues, the Junior Lesson Program, Team matches, Socials and other exceptions.

CONSEQUENCES: Failure to show up for a booking or contravening the booking rules

  • First offence – You will receive an email explaining the details of the infraction.
  • Second offence results in revoking your booking privileges for a 7 day period. You will receive an email notifying you of the details of the infraction. During this period you will not be able to book a court, and your name will not be available to be booked by the Clubhouse or any other member.
  • Third offence results in revoking your booking privileges and the use of the courts for a 7 day period. You will receive an email notifying you of the details of the infraction. During this period you will not be able to book a court, and your name will not be available to be booked by the Clubhouse or any other member. In addition any existing court bookings including private lessons will be cancelled during this time.