If this happens, you must (a) immediately inform the President or the Vice-President of the Club and (b) not visit the Club until you receive clearance to do so from a qualified medical professional or fourteen (14) days after the cold or flu-like symptoms have completely gone away, whichever is later.
One of the concerns or unknowns surrounding COVID-19 potential spread centers around the possible ‘contamination’ of balls so for player, staff and community safety, City of Toronto protocols require that players do not share balls but rather come to play with their respective set of balls clearly marked as such. Balls should be picked up using the player’s foot and/or racquet and sent back over the net or from one court to another in such a manner.
Yes. All 5 returning Monitors on staff this season have been fully trained on the new City protocols; have to complete specific paperwork prior to each of their shifts, have been provided and have to wear Personal Protective Equipment (masks and gloves); have to keep track and manage paper / electronic records of member play for contact tracing; etc.
Monitors are responsible to check and validate that players going on court are identified as players having booked said court in GameTime, have completed the Member Waiver and Declaration form, and have answered the pre-play COVID-19 questionnaire. All Monitors sign-off on each of these tasks throughout their respective shifts.
No. We have not yet developed a protocol disinfecting the ball machines between use by different members, nor do we have enough carts and tubes to ensure our members safety. As the season progresses, we will revisit this policy.
We have asked players to wait at the East gate (for access to courts #1, 2, or 3) and West gate (for access to courts #4 or 5) so that the Court Monitor is able to ask the pre-play COVID-19 screening questions, validate and confirm the identity of the players going on court to fulfill the contact tracing requirements set out by the City of Toronto protocols, and be the ones to handle the gate doors.
Because of the 55-minute play restriction we have instituted to ensure the Court Monitors can sanitize the courts in between play, we have reduced the number of games from 14 to 12 for this season; with each game won being worth a single point.
Each Instructor has been provided with their own teaching equipment materials including basket of balls, tubes, cones, etc. They are the only ones accessing them. Additionally, each Instructor has been trained and is fully versed with the City of Toronto protocols as part of the opening of the Club.
We ask that you bring your own 2 cans of balls when practicing your servce during a private lesson so that you are the only one handling and touching those balls. The instructor will send you back the balls using their racquet.